Telehealth platforms vary far more than their marketing suggests, particularly on what clinicians can legally prescribe by state, how fast you can get an appointment, and whether your insurance treats a video visit the same as an in-person one.
Prescribing rules
Controlled substances often require an initial in-person visit depending on state law — check before you sign up expecting a same-day prescription.
Insurance reimbursement
Confirm whether your plan reimburses telehealth at parity with in-person visits; some still apply a higher copay.


