Choosing a Telehealth Provider

Telehealth platforms vary far more than their marketing suggests, particularly on what clinicians can legally prescribe by state, how fast you can get an appointment, and whether your insurance treats a video visit the same as an in-person one.

Prescribing rules

Controlled substances often require an initial in-person visit depending on state law — check before you sign up expecting a same-day prescription.

Insurance reimbursement

Confirm whether your plan reimburses telehealth at parity with in-person visits; some still apply a higher copay.

Where to buy

Which health brands are worth it?

We scored 24 online retailers on quality, fit consistency, price and returns. See the full reviews, pros and cons for each.